Effective leaders don't make decisions based on assumptions or gossip. If they have a question about a person's behavior or decisions, they go to them directly and encourage others to do the same. They don't shy away from uncomfortable conversations but instead recognize that those conversations, if handled appropriately, often result in stronger relationships.
The quickest way to harm yourself, your business, and those you care about is to assume motives on the part of another without letting them personally share their perspective.
Originally published June 2015
