If people can't change, then the entire education system is a waste. So is the entire training industry. The very definition of learning something new means you are changing a pattern of thinking, which changes your outlook in some way, which can change your values system and, ultimately, your worldview.
There's a quote I love that Anne Lamott credits to a mentor in one of her books: "Forgiveness means giving up all hope of having had a different past."
If people are learning, then people are changing. If you want people to believe in your potential – not your past – you have to be willing to do the same for them.
Originally published January 2014